Your whole team works from a single number, every conversation stays logged and auditable, and your data is stored on European servers in a database exclusive to your business. Nothing changes for your customers: they keep messaging the same WhatsApp as always.
A single number for your whole team, every conversation auditable, and your data on European servers. Your customers won't notice a thing.
You probably already know this, but it's worth saying anyway: when you serve customers from the WhatsApp Business app, your entire contact list —customers, patients, suppliers— syncs to Meta's servers in the United States, without your contacts' consent and with no data processing agreement in place. That breaches the GDPR, and the AEPD (Spain's data protection authority) is already issuing fines for it. These aren't isolated cases, they're published rulings.
Against an advisory firm, because an employee handled customer data from their personal WhatsApp. The company argued it was "standard practice"; the AEPD rejected the argument in writing and fined it for the lack of a legal basis and of security measures.
Source: AEPD, ruling PS/00505/2023 (PDF)Against a retailer, for adding a customer without their consent to a WhatsApp sales group of 150 people: their number, name, and photo were exposed to the entire group.
Source: AEPD, ruling PS/00298/2023 (PDF)Or 4% of your annual revenue, whichever is higher: it's the penalty ceiling the GDPR itself sets for serious infringements in its Article 83. The fines above are the low end of the scale.
Source: Reglamento (UE) 2016/679, art. 83 — EUR-LexTrazia replaces the free app with the official Meta API, without your team or your customers noticing the difference. Every conversation stays logged and auditable: you'll always know who replied, what was said, and when. Your team works just like today; the difference is that you comply with the GDPR and LOPD (Spain's data protection law).
Trazia connects through the official Meta API, not the free app. With the API, Meta acts only as a data processor: it doesn't sync your contacts or mine your conversations.
Your conversations are stored on European servers, in a database exclusive to your business. Nothing gets mixed with other clients' data or crosses the Atlantic.
Your whole team works from a single number, on the web and the iOS and Android apps, with full traceability: who said what, when, and to whom.
To be clear: Trazia gives you the technical infrastructure to comply with the GDPR and LOPD — records, contracts, and data where they belong. Responsibility for the processing remains with your business, as with any tool.
We link your number to the official WhatsApp Business API. Nothing changes for your customers: they keep messaging the same WhatsApp as always.
Each person signs in with their own account from the web or the iOS and Android app. No more shared phone getting passed around the office.
Every conversation is logged and auditable: who replied, what was said, and when. If someone ever asks for it, you have it.
No months-long projects, no consultants: connect, log in, and start serving.
Choose based on the size of your team. Cancel whenever you want.
1 number · up to 3 users
1 number · up to 10 users
Everything in Starter, plus:
Multi-number · expandable users
Everything in Pro, plus:
No lock-in: cancel whenever you want and take your conversations with you. Meta charges its own per-conversation WhatsApp API fees separately, based on usage.
Leave us your details and we'll get in touch to activate your number. In a few days your team is serving from Trazia and your customers won't even notice the change.